Cancellation policy

Purchase Options & Cancellation Policy

If you choose a recurring purchase or subscription option, your order will automatically renew according to the delivery schedule selected at checkout.

You may pause, modify, or cancel your subscription at any time before your next billing date through your customer account or by contacting us directly.

Cancellations or changes must be made at least 48 hours before the next scheduled payment or dispatch to ensure the update can be processed.

Once an order has been processed or dispatched, it cannot be cancelled, but we are always happy to assist with any queries.

For assistance, please contact us at moo@moilies.com